![]() So, I had to monitor the tickets and hope to find people as they came in, and try and guard all the gifts being brought, and bags and purses. So, they told me my room time was at 1 PM from our 12-2 party time. unlike every other place I've ever booked, they give you a random THIRTY MINUTES (even for 25+ kids) at a RANDOM TIME. Huh? I thought my time was at noon? Oh, no, silly me. I signed in with the very unpleasant old guy up front who seems like he barely knows what's going on, and he gives me tickets, and then tells me to go 'sign in' with the party lady who will give me a 'room time'. The carpets look like they have NEVER been vacuumed in the however-many-years it's been open. I'm surprised they're allowed to make food in a place as filthy as this place. I have been once before, but I didn't remember it smelling so awful. ![]() That has NEVER happened to me with all the places I've ever hired for my kid's birthdays.įirst off, the stench of this place hits you in the face as soon as you walk in. I literally left in tears and had no chance the entire time to actually enjoy my kid's birthday experience. Because, this place deserves every swear word in the book. It's going to be very hard to write this review without heavy use of swear words. I really hope this keeps people from booking their party here because I wouldn’t want anyone else to experience what I did for my 9 years old birthday. And all this was $325!! The sad part was that we have been faithful customers for 5 years and I’ve even had a birthday party here before. They also spent the entire time yelling at skaters over the loud speakers for putting their shoes down in the wrong places and trying their skates on in the wrong places and for helping kids on the skate floor. The staff was also extremely rude about it and had NO SYMPATHY for the horrible situation they put you in. And then we had to find somewhere to keep all our decorations, favors, and presents in the crowded rink. When my guests arrived, they just had to find us in the rink. I reserved a pizza party for 25 skaters and my guests were forced to eat pizza cake and drinks in 30 minutes. ![]() We scheduled the birthday from 2-4pm online but they don’t let you in the room until 3pm and then they kick you out at 3:30pm. Probably the worst birthday party experience out of all the birthday party’s we’ve hosted.
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